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Market Pulse is an international Client Services company, established in 1989 in Auckland, New Zealand. We are a research based company with a passionate and experienced team of experts specialising in developing and managing customised CUSTOMER EXPERIENCE and FRONT LINE PERFORMANCE IMPROVEMENT programs for a wide range of retailers and industries throughout Australasia, South East Asia, Africa and Latin America. We access a suite of tools to assist our clients measure and improve: CUSTOMER EXPERIENCE FRONT LINE PERFORMANCE BRAND LOYALTY BRAND PROMISE (Price, Service etc.) RELATIONSHIPS & EXPERIENCES (Customer, Supplier, Employment) We remain a privately owned company engaging directly with large field teams throughout Australasia & Thailand as well as leveraging global relationships with a number of major international research firms. Our directors and staff have expertise in retail sales and operations, franchising and performance management improvement, encompassing a true passion for our business and those of our clients. |
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